Orders, returns and privacy.
Made for you
Every Lycheetah piece is made to order, just for you, by our production partner. Nothing sits in a warehouse waiting. That is why each piece takes a little time, and why we ask you to choose with care.
Delivery
Delivery within New Zealand is included in every price. Australia is next. Exact timing is shown at checkout when ordering opens.
Returns and faults
Made for you, so choose with care. Every Lycheetah piece is printed to order, just for you. We don't accept returns or exchanges for change of mind or wrong size, so please check the size guide before you order.
If your order arrives faulty (a misprint, a defect, or the wrong item), email us at lycheetahai@gmail.com within 7 days of delivery with clear photos of the fault, the label and the packaging. We review every claim, and where a fault is confirmed we'll put it right. Damage after delivery, wear, washing against the care label, or alterations aren't covered. Your rights under the NZ Consumer Guarantees Act and the Australian Consumer Law are not affected.
Your email
- What we keep: your email address, the date you joined and the page you joined from.
- Why: to tell you when ordering opens, and after that only when a new drop lands. Nothing else.
- Who sees it: only Lycheetah. We never sell it or share it.
- Where it lives: with Cloudflare, who host this site.
- Your address, your call: remove yourself below at any time and it is deleted.
When ordering opens, payments are handled by Stripe and making and delivery by our production partner, who receive only what they need to make and send your order.